Vinted Users Share Anger Regarding Sizing Modifications
Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
The popular resale platform has revised its measurement guidelines for women's and children's clothes but did not contact all users about the change.
Online Platforms Backlash
Many shoppers and sellers are expressing on platforms saying Vinted listings now show a different size category than originally posted as a result of the reclassification.
The company said the updated approach better aligns with comparable marketplaces.
It has advised users to check their listings and update the measurements by hand where appropriate, resulting in member annoyance.
Sizing System Modifications
Before the change, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size was previously a 12 but currently displays as UK 16-18.
User Stories
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
A different member, located in Scotland, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Manual Updates
A different user, from Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she said.
Service Background
The app has more than 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: last year, the platform withdrew an update to its shipping options following member complaints.